frequently asked questions

Get in touch with us via our contact form first! We'll send through our questionnaire and schedule a call to talk all about your wedding. We'll send though your fully-tailored mood board and estimate, which you are welcome to adjust as needed. You'll be invited to pay our booking fee to save the date with us {which is 20% of your overall invoice} and then we'd love to catch up in person! We’ll go through your full design in detail over celebratory drinks, and cheers to all the wedding planning we have ahead of us.

Absolutely, petal. Our planning service is a fully immersive, no stone left unturned, every detail accounted for experience, and is priced to reflect the time we invest into making your wedding dreams come true. Including florals and styling in our planning service fee is a no brainer — we'll be helping you create the day of your dreams, so it makes sense that we help design how it looks like too. This gives you one less supplier to hunt down, while also ticking off a major item from your wedding to-do list.

Hiring a wedding planner will give you : Time : Planning your wedding is our full-time job, giving you the time to reclaim your evenings and weekends to enjoy and be fully present in the lead up to one of the biggest, most important, and special days of your life. Mental space : Your brain can be filled with flowers, dresses, wedding showers, champagne, and dancing into the night — as it well should be. Our brains will be full of seating charts, candle inventory, spreadsheets, emails with suppliers, plus so much more — as they well should be. Confidence : We know how to sort the duds from the superstars when it comes to suppliers. We can tell when a venue's a good fit for your vision. We're sure you'll get what you pay for with suppliers, because we only work with reliable legends. We'll help you visualise what the day will look like when it all comes together. We'll ensure your schedule runs smoothly on the day. This ain't our first rodeo, petal. We got you. Energy : We'll tailor your day-of run sheet to your needs, and handle all the back and forth of logistics between your venue and suppliers in the lead up. We'll happily be your soundboard and help strategize if a family or wedding party member starts to act up. We'll read over all your contracts to check that they're fair and reasonable. And we'll be there to talk you down when you can feel yourself going over the edge deciding between folded, draped or knotted napkins {trust us, it's a thing.} Money : We absolutely love ensuring you're getting the best bang for your buck, without compromising on quality. 'Nuff said.

As much as you want, petal! While we're pretty confident that your mood board and design document will be a good reflection of what you want your event to look and feel like, we LOVE to collaborate with our petals, and are open to any creative tweaks you think might need to be made. Our final call for design changes is one month before The Big Day — any closer than that, and it’s cutting things a bit fine!

Sure can, so long as we plan for it ahead of time. We absolutely love repurposing your florals to be further enjoyed by yourselves, your family, and guests! We design our larger floral installs with the intention to transfer them to your reception space, however we also take into consideration the flexibility in your timeline, and the ease of transferring the install without them being damaged, or the integrity of the structure or florals being compromised.

Most of our clients book 6-12 months out from their event, but we can work to a shorter lead time if needed.

Definitely not — paying for a wedding can be stressful, even if you've budgeted for it really well, and we're here to make your life easier, not more stressful! We'll split your package into multiple payments, to make the amounts as manageable as possible, with the remaining amount due to be paid in full 14 days before your event.

Oh Hello Petal also offers styling for private events such as birthdays, hens, bucks & hucks, anniversaries, and selected corporate events.

Absolutely! We offer virtual consults for interstate and international Petals looking for someone to share the mental load of wedding planning.

As much as we adore this person's heart {we're going to guess it's your great-aunt-Ethel, right?} and their desire to help, we have to say a quiet eek and a loving hard pass, and this is for a couple of reasons. As our in-house design team are already so fantastic, we're particularly picky about any other florists we do work with. All the suppliers we engage are superstars and highly reputable within the industry, meaning your wedding will be of the highest quality with cohesive, gorgeous design from start to finish.